Appointments

Online booking

National guidance from NHS England has mandated that all online booking appointments are suspended across the country. The reason we have done this is that this mitigates any potential risk of infected patients booking an appointment online and attending the surgery.

We are asking all patients to complete an eConsult (see box below) in the first instance. The GP will triage the eConsult and a face to face appointment will be booked if felt appropriate. EConsults are available between 8.00am and 6.30pm Monday to Friday.

"Please note – eConsults will be responded to by the end of the next working day. If you have an urgent issue please ring the practice (in hours) or NHS 111 (out of hours). We are open Monday – Friday so eConsults submitted over the weekend will be reviewed and responded to by Tuesday of the following week”

If you are unable to complete an eConsult please telephone 01925 755050 (Lakeside) or 01925 499634 (Grappenhall). Your request will be triaged by the doctor, we aim to respond by 6.30pm the next working day. Please note we do not accept requests for an appointment by email.

Extended access appointments

Pre-bookable evening and weekend appointments with a local GP are available from 6pm-8pm Monday-Friday, 8am-4pm Saturdays and 10am-2pm Sundays at Bath Street Health and Wellbeing Centre. Easily accessible, the Health and Wellbeing Centre is in the town centre and has links to public transport on the town’s main bus routes. To access an out of hours’ appointment or to sign up for GP online access please call your own GP who will give you the telephone number and password needed to book the appointment. Please be aware that you will need to consent to share your medical record with the service.

GP out of hours service

The out of hours GP service is open Monday to Friday 6.30pm - 8.00am and weekends and public holidays 24 hours a day. The emergency GP out of hour’s service in Warrington provides urgent healthcare services for patients who feel their illness cannot wait until their GP surgery re-opens. To access, please call NHS 111.