Online booking
Please do not book a GP appointment or attend your GP Practice if:
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you think you might have coronavirus
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in the last 14 days you've been to a country or area with a high risk of coronavirus – see our coronavirus advice for travellers
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you've been in close contact with someone with coronavirus
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Call 111 if you need to speak to someone.
For the latest Covid-19 advice please visit www.nhs.uk.
Appointments may be made by telephoning 01925 755050 (Lymm) or 01925 499634 (Grappenhall) or by calling into your usual surgery after 9am. We do not accept requests for an appointment by email. Routine appointments may be made well in advance*, which will enable us to offer you an appointment at a time more suitable to your requirements. If you cannot keep an appointment, please inform us as soon as possible as this will assist in over-subscribed situations. Patients under 16 should be accompanied by an adult.
If you feel that you need to be seen on the day, our trained receptionists will take some details from you and these will be passed to the duty doctor who will triage your request and decide on the best course of action for you. This may result in a face to face appointment or a telephone consultation. One of our reception team will call you back with the appropriate advice from the doctor.
*It is possible to book an appointment with the GP or Practice Nurse up to 12 weeks in advance.
The number of appointments we can offer on a daily basis is finite and our Patient Advisor team will be able to advise you where you can access further advice when we have reached capacity.
Our Receptionists are all trained Patient Advisors.
As part of our team, they have been trained to ask certain questions in order to ensure that you receive:
- The most appropriate clinical care
- From the most appropriate clinician/health care professional
- At the most appropriate time
Patient Advisors are asked to collect brief information from patients:
- To help clinician’s to prioritise their workload
- To ensure that all patients receive the appropriate level of care
- To direct patients to see a Nurse or health care professional
- To help to direct patient to where they can find advice to self-manage their problem – ie local pharmacy or NHS choices/Self-care forum/My Life Warrington
Telephone Appointments
If you just need to talk to us, then you can book a telephone appointment instead of a face to face consultation. These are available every day. Please ask the receptionist to book this for you. Please note we can give you an approximate time for the call but may be slightly late if face to face consultations in surgery run behind time. You can use telephone appointments to discuss test results, medication reviews, and minor queries – almost anything where an examination is not required.
Extended access appointments
Pre-bookable evening and weekend appointments with a local GP are available from 6pm-8pm Monday-Friday, 8am-4pm Saturdays and 10am-2pm Sundays at Bath Street Health and Wellbeing Centre. Easily accessible, the Health and Wellbeing Centre is in the town centre and has links to public transport on the town’s main bus routes. To access an out of hours’ appointment or to sign up for GP online access please call your own GP who will give you the telephone number and password needed to book the appointment. Please be aware that you will need to consent to share your medical record with the service.
GP out of hours service
The out of hours GP service is open Monday to Friday 6.30pm - 8.00am and weekends and public holidays 24 hours a day. The emergency GP out of hour’s service in Warrington provides urgent healthcare services for patients who feel their illness cannot wait until their GP surgery re-opens. To access, please call NHS 111.
Where are Out of Hours and Extended Access appointments held? Bath Street Health and Wellbeing Centre, Legh Street, Warrington, WA1 1UG
Click here to book appointments online