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Call 111 - When it is less urgent than 999

Out Of Hours

If you need to access a health professional in an emergency between 6.30pm and 8.00am Monday to Friday or during weekends and bank holidays, you should call 111 or go online to NHS 111 and get medical help.

OOH service is comissioned by NHS England/Warrington CCG and not provided by Lakeside Surgery. This service operates between 6.30pm and 8.00am Monday to Friday and 24 hours Saturday, Sunday and Bank Holidays.

Acute Emergencies

If you have a life-threatening medical emergency please dial 999. Chest pains and / or shortness of breath constitute an emergency.

NHS 111

If you need advice fast, but it’s not a 999 emergency and you’re not sure what to do, call 111 for GP out of hours and health care advice that is fast, easy and free. NHS 111 is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year.Calls are free from landlines and mobile phones.

When should you use it?

You should use the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation. For less urgent health needs, you should contact your local pharmacist in the first instance.

How does it work?

The NHS 111 service is staffed by a team of fully trained advisors, supported by experienced nurses, who will ask you questions to assess your symptoms. They will then give you the healthcare advice you need or direct you straightaway to the local service that can help you best.

Visit NHS UK for more information about NHS 111.

Get answers to hundreds of health questions, including common childhood illnesses at 24 hours a day!

Dental Out of Hours

To access this information, please visit:

Community Pharmacy Provision

NHS UK will be responsible for keeping community pharmacy information up to date over the holiday period. Please direct patients to details of open pharmacies via this link:

Local Services, Let