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Zero Tolerance

We strongly support the NHS policy on Zero Tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.  This policy also applies to anyone who abuses GPs or staff via telephone, email or online. 


Zero Tolerance Policy

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Keate House Residential Home Ltd